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Reply-To is not the From mailbox

Reply-To is where a reply would go. From is the mailbox on the From line. Write both, and do not call Reply-To the sender.

9 min read · practice only with authorization

Reply-To names a reply destination

Reply-To, when present, is the mailbox a client may use if someone presses reply. It is a header on the message. It is not an authentication result, and it is not the display name.

This page does not send a reply. Recording the header is the whole task.

From names the header mailbox

The mailbox on the From line is the sender address in that header. It can differ from Reply-To. A draft that swaps them will name the wrong mailbox as the sender and the wrong mailbox as the reply destination.

If Reply-To is absent, a client usually replies to From. Write that Reply-To is not in this copy. Do not copy From into a Reply-To field you invented.

Lines that stay apart

File the From mailbox and the Reply-To mailbox with those labels. Add the display name only if you are also discussing that label, and keep it off both address lines.

Lab: a reply address on another domain

A lab message has From notices@lab-mail.example and Reply-To desk@other.example. A draft says the sender is desk@other.example because that is where a reply would go.

The note lists notices@lab-mail.example as From and desk@other.example as Reply-To. The reply destination is not renamed into the sender. No reply is sent.

Snippet
From: notices@lab-mail.example
Reply-To: desk@other.example
write: sender mailbox and reply destination
not: sender desk@other.example

Diagram

Keep the sender mailbox off the reply destination

  1. From

    The mailbox on the From line.

    Header
    notices@lab-mail.example
  2. Reply-To

    Where a client may send a reply.

    Header
    desk@other.example
  3. A reply

    Not sent from this page.

    Note
    record only
  4. Absent Reply-To

    Say the header is not in the copy.

    Note
    do not invent it from From

Check yourself

1. From is notices@lab-mail.example and Reply-To is desk@other.example. Which mailbox is the sender on the From line?

2. Where may a client send a reply when Reply-To is present?

3. Reply-To is absent. What do you write?